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  Solar FAQ  


Why should I buy a Solar Energy System from Astralux?

Three reasons: Service, Experience, and Reliability.

We don't just put a solar energy system on your house and leave it at that. We want you to get the most out of your new investment, and we therefore provide several comprehensive services (including the Astralux Total Energy Efficiency Solution Report®) to optimize your new system and work with you on every detail of the system to deliver a customized product that meets all your wants and needs. Everything is turn-key, your system can be installed while you work - with most installations lasting 1-2 days tops!

Also, our installation team is the most experienced in the state with over 100 systems installed in Colorado and over 20 years on the job. They are truly craftsmen (and women) with a keen eye for aesthetics - so that you end up with a beautiful addition to your home. We also work to get you the highest quality components for the cheapest wholesale prices available, saving you even more.

Is my home or business a good place for a Solar Energy System?

This is a good question, and living in Colorado with solar-friendly laws, rebates, and lots of sunlight - the answer is usually yes. With a free, no-obligation consultation from Astralux we can quickly identify if your home or business is a good candidate for solar.

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How big should my Solar Energy System be?

This is going to depend on how much electricity your home uses, the size of your roof, and what percentage of your energy use you want to produce with solar. Solar energy system sizes for residential homeowners usually range from 1-10kW while commercial system can be over 100kW.

Watts, Kilowatts (kW), Kilowatt Hours (kWh) - What the heck are you talking about?

Yes, this can get very confusing. Please visit out Solar Terminology page for more information and a breakdown of these terms.

What features should I choose for a Solar Energy System?

There are a variety of features available with Astralux Solar Energy Systems. The most popular is a wireless in-home monitoring system, which allows you to track the output of your system and see how much electricity your system is producing at any time. Talk to one of our solar experts about additional features such as this.

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How much will my system save me in energy costs?

Depending on the size of the system you choose, you can completely eliminate your electricity bill - which on average in Colorado is ~$60. With most larger households this can reach $100 - $150.

How much does using energy efficient lighting and appliances really save me money?

Every dollar you spend on making your home more efficient saves you approximately $3 in energy costs.

Is it hard to clean and maintain a Solar Energy System?

Not at all, our solar energy systems require very little maintenance. Manufacturers recommend periodic system checks and cleaning as part of a preventive maintenance routine. This includes regularly clearing away any debris and cleaning the solar panel surfaces exposed to the environment, which should be performed more often if the environment is particularly dirty. Usually a garden hose does the trick!

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Why do you conduct an energy audit (The Astralux Energy Efficiency Plan) before you install the system?

The reasoning behind our Energy Efficiency Plan is two-fold, first we want to save you as much money on your energy costs as possible – and this plan details what can be done to decrease your overall energy consumption level, and our customers are usually surprised by the simple yet effective changes that drastically lower their energy use.

Second is that we want to maximize the output of your solar energy system, and with a decreased household energy load – your system will produce a higher percentage of your electricity need, which can drastically decrease the system’s payback period.

Will my system work on cloudy days?

Yes, but it will output less electricity than a clear, sunny day. Panels can produce around half as much electricity when cloudy or overcast. If your system is tied to the grid (about 90% of the system we do are), when it is cloudy or shady you will pull any necessary electricity from the grid (a.k.a. the utility company)

What does a typical Solar Energy System cost?

This can vary greatly depending on the site (roof condition, slope, orientation to the sun etc.) and of course the size of the system. As a general rule - the larger the system, the lower the cost per watt. We have relationships with several wholesalers so we can deliver the components you want for a price well below retail.

The current Colorado solar rebates pay for 50-70% of the overall cost of the system, and we take care of the rebate process, so you pay only for the post-rebate cost of the system. This makes Solar Energy a lot more affordable and a much more attractive investment than you may think!

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What incentives and rebates are available from the state or government?

As stated before, current Colorado solar rebates pay for 50-70% of the overall cost of the system. Plus, residential customers receive a 30% Federal Tax Credit (up to $2,000) and for commercial customers, the credit is unlimited!

Visit our Colorado Solar Rebate page for more details.

Can I finance the cost of a Solar Energy System?

Absolutely. We have close relationships with local banks and lending companies that offer very low interest loans for solar energy systems. We will discuss all available financing options with you before you purchase and work with you to find the best fit for you.

What is Net Metering?

Net metering simply means that your Solar Energy System will literally turn your meter backwards when you are supplying electricity to the grid (a.k.a. utility company). This meter is standard with all of our grid-connected Solar Energy Systems and allows you to sell electricity back to the utility company!

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What about inspections and permits?

We take care of all of it! We also work with you and your schedule for anytime you need or want to be present for any inspection.

Does your systems include a warranty, what about the installation?

Each of our systems come with a 5 year "Worry-Free" warranty on the installation and labor which guarantees than it is fully functional and installed to your complete satisfaction. The solar panels typically include a 25 year warranty, but can operate in upwards of 50 years!

How long does the Solar Energy System work for?

There are reports of systems made in the 1960’s still working today and studies that estimate that a system built today with modern components can last up to 50 years. Plus, with no moving parts and made of highly durable material, solar panels are virtually indestructible – these things are built to last!

As of now, all of the solar panels we work with are guaranteed to 25 years - therefore all of our financial and environmental modeling of what your system will produce is based off of that 25 years. It is very possible, however, that your system could producing electricity for 30, 40, even 50 years!

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Are the manufacturers and vendors solid corporate citizens or fly-by-night operators?

In the mid 1980’s a rather widespread scam hit the solar water heating community – where illegal “fly-by-night” solar heating installers delivered bogus system to many homes, leaving damage to the roof and often the plumbing system. This was an isolated event as the Solar Energy Community is rooted in reliability and dependability. Our people have been involved in the Colorado community for many years and we personally take pride in our reputation and standing in the solar energy industry.

But I’m too old to get my money back out of it?

You are never too old to reap the benefits of a solar energy system! Putting a system on your home or business immediately increases the value of your property and you being producing electricity immediately.

I want the ability to produce extra electricity and sell it to the utility!

No problem, we can discuss options to create a system large enough to cover all of your electricity plus extra which can be sold back to the utility - which they are forced by law to purchase.

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Will the system perform reliably or will it break down frequently?

Our systems are guaranteed reliable and functional. Our installation team is stellar, and we have therefore are yet to have any major problems whatsoever with a Solar Energy System not performing to standard.

Remember, solar technology is very dependable and durable. This mature technology delivers a virtually unaffected uptime and a continuous flow of clean and efficient electricity to your home or business.

Will a large hail or windstorm damage my system?

Highly unlikely. The mounting system which secures the solar panels to the roof have been tested to withstand in upwards of 130 mph winds. The modules themselves can withstand over one inch hailstones at 50 mph. In fact, there have been cases of huge hailstorms completely damaging a roof of a solar home and the solar modules came out of it virtually unscathed.

Are there codes or covenants that prohibit it?

Colorado Solar Access Law for Homes (C.R.S. §38-30-168) limits the effect of restrictive covenants on solar energy system. Boulder country has many solar-friendly laws concerning homeowner rights. We will always check beforehand any codes or covenants that may be a problem and will personally discuss options with your covenant director or HOA. We have experienced very little problem with this in Colorado.

Is shading a problem?

It can be a problem because in the wiring design of a solar panel, all of the individual solar cells on a panel are connected in a series, so that if any portion of the panel is shaded then entire output of that panel is decreased. If shading is a problem that cannot be avoided (a tree that can’t be cut down or an adjacent house that can’t be moved) then a simple option is to add an additional panel to make up for the losses of a shaded one. During our site assessment of your home, we will thoroughly inspect any shading issues and present several solutions - we haven't met a roof we couldn't put at least a little solar on!

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